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DragonGlass Launches New Text Analysis Engine

The Text Analysis Engine is an add-on capability to the DragonGlass base platform. The Engine automatically derives meaningful context from the text within your documents and SaaS applications. The Engine extracts client names, office locations, product names and other key elements from documents. The Engine also derives customer sentiments from the text collected from feedback and other text data from SaaS platforms such as ServiceNow, SalesForce, ZenDesk and more.

The Text Analysis Engine is a specialized enrichment layer in the DragonGlass data pipeline to extract context from text and apply transformation rules based on client needs. This layer applies natural language processing logic in real-time to text extracted from documents and will enrich the indexed document with named entities, sentiment, key terms etc.

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